Manage feedback at scale

Manage feedback at scale

In this course, we'll show you how to process large volumes of feedback, and get the right feedback in front of the right people. Finally, we'll show you how to leverage Insights Automation and Insights Trends (Enterprise only) to take your feedback process to the next level.

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About this course

In this course, we'll show you how to process large volumes of feedback, and get the right feedback in front of the right people. Finally, we'll show you how to leverage Insights Automation and Insights Trends (Enterprise only) to take your feedback process to the next level.

Curriculum20 mins

  • Organize and consolidate feedback
  • Add tags to notes
  • Route and categorize notes with Insights Automation
  • Over to you! Fill in your workbook
  • Identify trends in the feedback collected
  • Test your knowledge!
  • Congratulations! 🚀
  • What's next?
  • We want your feedback!
  • Course satisfaction survey

About this course

In this course, we'll show you how to process large volumes of feedback, and get the right feedback in front of the right people. Finally, we'll show you how to leverage Insights Automation and Insights Trends (Enterprise only) to take your feedback process to the next level.

Curriculum20 mins

  • Organize and consolidate feedback
  • Add tags to notes
  • Route and categorize notes with Insights Automation
  • Over to you! Fill in your workbook
  • Identify trends in the feedback collected
  • Test your knowledge!
  • Congratulations! 🚀
  • What's next?
  • We want your feedback!
  • Course satisfaction survey