Collect and process user feedback into insights

Collect and process user feedback into insights

Ready to create your first insight? In this course, you'll learn how to turn a piece of feedback into actionable data, and identify your top customer requests.

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About this course

Ready to create your first insight? In this course, you'll learn how to turn a piece of feedback into actionable data, and identify your top customer requests.

Course duration: Approximately 10 minutes.

Curriculum10 mins

  • Create insights from customer feedback
  • Validate customer insights against feature ideas
  • How to process a note
  • The anatomy of a note
  • Best practices: Process notes efficiently
  • Over to you! Create an internal feedback template
  • Test your knowledge!
  • Congratulations! 🚀
  • Keep learning!
  • We want your feedback!
  • Satisfaction survey

About this course

Ready to create your first insight? In this course, you'll learn how to turn a piece of feedback into actionable data, and identify your top customer requests.

Course duration: Approximately 10 minutes.

Curriculum10 mins

  • Create insights from customer feedback
  • Validate customer insights against feature ideas
  • How to process a note
  • The anatomy of a note
  • Best practices: Process notes efficiently
  • Over to you! Create an internal feedback template
  • Test your knowledge!
  • Congratulations! 🚀
  • Keep learning!
  • We want your feedback!
  • Satisfaction survey